Driver messaging

Driver messaging is essential for maintaining continuous communication between drivers, both inbound and onsite, and the shipping office. SMS options provide instant notifications directly to drivers’ personal phones, eliminating the need for additional technology.

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Why communication

Streamlined communication via SMS

SMS Messaging allows the shipping office to communicate with drivers coming in or at the yard. Shipping clerks can use the web portal to have conversations with drivers, who will receive the messages as SMS messages on their phones. Automated instructions or planned responses to frequently asked questions can be configured to save shipping clerks time.

Efficient issue management

Driver messaging systems enhance communication with real-time alerts that update drivers on loading dock changes, wait times, yard moves, and urgent safety messages. Automated driver notifications keep your team informed of schedule adjustments and assist in locating misplaced trailers, helping to prevent delays and address safety concerns promptly.

Facilities clear communication
Facilities minimize app

Effortless communication tracking

Our technology logs all communication between drivers and your facility, making it accessible to your team. It ensures consistent information during shift changes & helps resolve any shipment exceptions. Vector’s yard management platform centralizes and stores all communication related to shipments or check-ins, offering valuable context for data-driven insights, such as detention claims or dwell time.

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How we help customers increase efficiency

See why top companies trust Vector for better management.

PG&E Improves Field Operation Processes Across Logistics Network

Vector worked closely with PG&E to implement custom workflows enabling better collaboration amongst its suppliers, carriers and work crews.

Frequently asked questions

Still can’t find what you’re looking for?

Driver messaging is a communication system that enables shipping offices to send and receive messages directly to drivers via SMS. This system allows for quick issue resolution and efficient dissemination of instructions to drivers’ mobile phones.

Ready to transform your supply chain?

Increase efficiency and productivity. Say goodbye to delays, handwriting error and time-intensive manual data entry.